Grand Mercure Shanghai Century Park, Shanghai

Although the hotel has a great location and comfortable rooms, my recent experiences have highlighted significant issues with cleanliness and service. I have encountered unpleasant smells in the corridors and a lack of maintenance in some areas. The dining options are decent, but overall, the hotel feels like it needs a bit of an upgrade to match its previous standards.

The hotel has some positive aspects like spacious rooms with great views and a lovely swimming pool, but the service during happy hour left much to be desired and the breakfast setup was inconvenient. Overall, it’s a good choice if you’re looking for comfort, but there are definitely areas for improvement.

I had a decent stay at the hotel, which is a bit outdated but had its perks. The rooms were spacious and had a stunning view, though they could use some modernization. The dining options were okay, but there were some service inconsistencies, especially during breakfast. Overall, it's a decent choice if you can snag a good deal, but don't expect a luxury experience.

I had a pleasant stay at this hotel, with spacious and modern rooms that boasted a great view of the Pudong skyline. The breakfast was well-organized and featured a mix of Chinese and western dishes. However, the service could be improved, especially during busy times. The location is convenient, with a shopping plaza and various dining options nearby, making it suitable for both families and solo travelers.

I had high expectations based on the hotel's 5-star branding, but my experience was far from satisfactory. While the location is decent with plenty of eateries nearby, the condition of the facilities and the dining quality left much to be desired. The rooms are comfortable but do show some signs of wear. This isn’t the luxury experience I hoped for, definitely not worth the price I paid.